Privacy Policy

1. Who We Are

Construction Canento Inc. operates this website to present its services, allow visitors to contact us, and support the development of our business activities.

2. Scope

This policy explains how we collect, use, disclose, retain, and protect personal information obtained through our website and digital tools.

3. Personal Information We May Collect

Depending on how you interact with us, we may collect:

first and last name
email address
phone number
city, area, or project address
project type and project-related information
content of messages sent through forms, email, or other means
photos, plans, or documents you choose to send us
technical and browsing information such as IP address, device type, browser, pages visited, date and time of visit, and certain data collected through cookies or similar technologies
any other information you voluntarily provide

4. Purposes of Collection

We may use personal information to:

respond to contact, quote, or information requests
communicate with you about your project
assess whether a project is a fit for our services
schedule follow-ups, calls, or meetings
operate, maintain, and improve our website
ensure the security, integrity, and proper functioning of the site
measure website usage through analytics tools, where used
send newsletters, promotional content, or marketing communications if you have consented or where permitted by law
meet legal, regulatory, or contractual obligations
protect our rights, prevent fraud, or manage security incidents

5. Consent

By voluntarily providing us with personal information through the website or our digital tools, you consent to its processing in accordance with this policy, subject to any consent choices available for certain technologies such as cookies.

You may withdraw your consent where applicable, subject to legal and contractual obligations.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

enable essential site functions
remember certain settings or preferences
measure traffic and website performance
improve the user experience
support certain marketing or measurement activities, if such tools are enabled

Where required, a consent banner allows you to accept, refuse, or manage certain categories of cookies.

7. Marketing Communications

If we implement newsletters, promotional content, or marketing communications, we may use your contact information to send them to you, subject to your consent where required by law. You may unsubscribe at any time.

8. Disclosure to Third Parties

We do not sell your personal information.

We may disclose certain personal information to service providers who help us operate our website or business, for example:

web hosting provider
email delivery provider for website forms
analytics or technical providers
cloud storage or communication tool providers
professional advisors where necessary for business operations
competent authorities where required or permitted by law

We limit such disclosures to what is necessary for the relevant purposes.

9. Hosting and Transfers Outside Quebec or Canada

Some of our technology or service providers may host or process personal information outside Quebec or Canada. In such cases, personal information may be subject to the laws of the jurisdiction where it is processed.

10. Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or to meet legal, regulatory, administrative, or contractual obligations.

When the information is no longer needed, we delete, anonymize, or securely destroy it, as appropriate.

11. Safeguards

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.

However, no method of transmission or electronic storage is completely secure.

Access to your personal information is limited to employees, officers, or contractors within the enterprise whose duties reasonably require such access to fulfill the stated purposes.

12. Your Rights

Subject to applicable law, you may request:

access to the personal information we hold about you
correction of inaccurate or incomplete information
withdrawal of your consent, where applicable
deletion of certain information, where permitted by law
information about how your personal information is used

To exercise these rights, you may contact the person responsible for the protection of personal information.

13. Person Responsible for the Protection of Personal Information

President
Construction Canento Inc.
info@canento.ca

14. External Links

Our website may contain links to external websites. This policy does not apply to those third-party sites, and we are not responsible for their privacy practices.

15. Changes

We may update this policy at any time. The most recent version will be posted on this page along with its effective date.